Last updated: August 3, 2025

windsongstore operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). windsongstore is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person...

• Contact details including your name, address, billing address, shipping address, phone number, and email address.
• Financial information including credit card, debit card, and financial account numbers...
• Account information including your username, password, security questions, preferences and settings.
• Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
• Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
• Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
• Usage information including information regarding your interaction with the Services...

Personal Information Sources

We may collect personal information from the following sources:

• Directly from you including when you create an account, visit or use the Services...
• Automatically through the Services including from your device when you use our products or services...
• From our service providers including when we engage them to enable certain technology...
• From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

• Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services...
• Marketing and Advertising. We use your personal information for marketing and promotional purposes...
• Security and Fraud Prevention. We use your personal information to authenticate your account...
• Communicating with You. We use your personal information to provide you with customer support...
• Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process...

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy...

• With Shopify, vendors and other third parties who perform services on our behalf...
• With business and marketing partners to provide marketing services and advertise to you...
• When you direct, request us or otherwise consent to our disclosure of certain information to third parties...
• With our affiliates or otherwise within our corporate group.
• In connection with a business transaction such as a merger or bankruptcy...

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services...

Third Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties...

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children...

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable...

How long we retain your personal information depends on different factors...

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information...

• Right to Access / Know. You may have a right to request access to personal information that we hold about you.
• Right to Delete. You may have a right to request that we delete personal information we maintain about you.
• Right to Correct. You may have a right to request that we correct inaccurate personal information...
• Right of Portability. You may have a right to receive a copy of the personal information we hold about you...
• Managing Communication Preferences. You may opt out of promotional emails at any time using the unsubscribe link...

You may exercise any of these rights where indicated on the Services or by contacting us...

We will not discriminate against you for exercising any of these rights...

Complaints

If you have complaints about how we process your personal information, please contact us...

International Transfers

Please note that we may transfer, store and process your personal information outside the country you live in...

Changes to This Privacy Policy

We may update this Privacy Policy from time to time...

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at socialpillow.info@gmail.com.